Spectrum Outage in Syracuse, New York (2024)

Table of Contents
Problems in the last 24 hours in Syracuse, New York Most Reported Problems Live Outage Map Near Syracuse, Onondaga County, New York Community Discussion Spectrum Issues Reports Near Syracuse, New York Spectrum Issues Reports FAQs References

Spectrum Outage in Syracuse, New York (1)

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The latest reports from users having issues in Syracuse come from postal codes 13208, 13204, 13261, 13224, 13202, 13205, 13207 and 13209.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

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What isn't working?

Please let us know what issue you are experiencing with Spectrum:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Spectrum?

2.26 out of 5 258,402 ratings

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See Also
PG&E Outage in Santa Rosa, California: Current Problems and OutagesAT&T Outage in Syracuse, New YorkCenterPoint Energy - Outage Center

Problems in the last 24 hours in Syracuse, New York

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Syracuse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Spectrum Outage in Syracuse, New York (9)

At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

  1. Spectrum Outage in Syracuse, New York (10)

    Internet (62%)

  2. Spectrum Outage in Syracuse, New York (11)

    Wi-fi (14%)

  3. Spectrum Outage in Syracuse, New York (12)

    TV (9%)

  4. Spectrum Outage in Syracuse, New York (13)

    Total Blackout (8%)

  5. Spectrum Outage in Syracuse, New York (14)

    E-mail (4%)

  6. Spectrum Outage in Syracuse, New York (15)

    Phone (2%)

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Live Outage Map Near Syracuse, Onondaga County, New York

The most recent Spectrum outage reports came from the following cities:Syracuse, East Syracuse, Marcellus, Clay, Cicero, Baldwinsville, Liverpool, Fayetteville, Minoa, Manlius, LaFayette, Camillus and Marietta.

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CityProblem TypeReport Time
Spectrum Outage in Syracuse, New York (16)SyracuseInternet
Spectrum Outage in Syracuse, New York (17)SyracusePhone
Spectrum Outage in Syracuse, New York (18)SyracusePhone
Spectrum Outage in Syracuse, New York (19)SyracuseInternet
Spectrum Outage in Syracuse, New York (20)SyracuseInternet
Spectrum Outage in Syracuse, New York (21)East SyracuseWi-fi

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Spectrum Issues Reports Near Syracuse, New York

Latest outage, problems and issue reports in Syracuse and nearby locations:

  • Spectrum Outage in Syracuse, New York (22)Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York

    @Ask_Spectrum You keep interrupting the program with either commercials or dead air 😡😡😡😡 before the commervial mark. I am missing moments of my favorite shows! This is a network issue.

  • Spectrum Outage in Syracuse, New York (23)Christina Luce (@ChristinaMLuce) reported fromCicero, New York

    Hey, @Ask_Spectrum it’s been a little over 12 hours. I’m still not seeing Episode 4 for @GreysABC or @AMillionABC on my On Demand. This was an issue last week too.

  • Spectrum Outage in Syracuse, New York (24)Brian Indolfi (@BrianIndolfi) reported fromEast Syracuse, New York

    The only thing slower than @GetSpectrum’s internet service is its customer service #getridofspectrum #backtofios

  • Spectrum Outage in Syracuse, New York (25)Sue Stanczyk (@suestanczyk) reported fromLysander New Community, New York

    @GetSpectrum we are now 2 hours and 27 minutes into a phone call with customer service and on our 7th different customer service representative and they still cannot get us the ACC channel #donottransfermeagain #timetocutthecablecord

  • Spectrum Outage in Syracuse, New York (26)Sean (@KillaColls) reported fromManlius, New York

    @meghan_sleezer @Ask_Spectrum I have no affiliation with spectrum, but it looks like a massive outage. I’m in Syracuse and we just lost service.

  • Spectrum Outage in Syracuse, New York (27)Christina Luce (@ChristinaMLuce) reported fromCicero, New York

    Goodness, @Ask_Spectrum. Same issue as last weekend. The most recent episodes of @GreysABC and @AMillionABC are not showing up in my On Demand. I’m trying to catch up on my shows. Help a sister out!

  • Spectrum Outage in Syracuse, New York (28)Laurel Anne (@laurelanne1) reported fromCamillus, New York

    @Ask_Spectrum unable to get ABC and freezing on some other channels. @BachelorABC is on tonight and I NEED IT!!!!Nothing but issues since I switched from #fios 🙄

  • Spectrum Outage in Syracuse, New York (29)Lou Anne Campese (@LouAnneCampese) reported fromMinoa, New York

    @Ask_Spectrum It would be helpful to also put this message on your customer service phone message! Thank you!

  • Spectrum Outage in Syracuse, New York (30)Alfred Morgan (@amorganskate) reported fromSyracuse, New York

    @Ask_Spectrum Big issue is price for me for what my download speed is. Compared to Verizon FiOS I can get a gig up and down for pretty close to what I'm paying now. You don't provide that service.

  • Spectrum Outage in Syracuse, New York (31)Grant Fletcher (@gfletcher1166) reported fromSyracuse, New York

    @Ask_Spectrum I had tried those before I sent the tweet. Still having issues.

  • Spectrum Outage in Syracuse, New York (32)QUEEN AUTIE (@autumnstutler) reported fromSeneca Knolls, New York

    @GetSpectrum Love when you have people call/beg to try free tv BS for a month and they will cancel it for you after a month. And they didn’t so I’ve been paying for this stupid sh*t we never even used once. Literally just agreed to it so they would leave me alone/stop calling.👍🏻

  • Spectrum Outage in Syracuse, New York (33)Anna Army (@AnnaArmy_SYR) reported fromSyracuse, New York

    Regret my decision in choosing @verizonfios. Customer service has been very helpful but this entire process is inconvenient. Should have gone with @GetSpectrum but we are in too deep to switch.

  • Spectrum Outage in Syracuse, New York (34)Brenden McNamara (@brendenmac_5) reported fromSyracuse, New York

    @GetSpectrum you done ****** up fix my internet

  • Spectrum Outage in Syracuse, New York (35)Ruthnie Angrand (@ruthnieangrand) reported fromSyracuse, New York

    Dear @Ask_Spectrum, I really can't enjoy my @CW_TheFlash and @CW_Arrow with this awkward dead air and commercials unterruoting the program. Yay first bulk accounts I can't quitdue to poor service...

  • Spectrum Outage in Syracuse, New York (36)Teri Weaver (@TeriKWeaver) reported fromSyracuse, New York

    @AndrewDonovan @BuffaloBills @Ask_Spectrum Time Warner Cable customer service would never have let that tweet just hang there this long.

  • Spectrum Outage in Syracuse, New York (37)Orange Patriot (@IBleedOrange1) reported fromWestvale, New York

    @CUSEblonde24 @Ask_Spectrum Spectrum is the WORST . I got rid of them a few years ago

  • Spectrum Outage in Syracuse, New York (38)Melinda Reiner (@MelCuse19) reported fromDe Witt, New York

    Hey @Ask_Spectrum the latest service issue in the Syracuse area is ESPN2 is down. 13214 and, not just at my address.

  • Spectrum Outage in Syracuse, New York (39)Beth (@eemetcal) reported fromSyracuse, New York

    @sairsyr @Ask_Spectrum Working on my grid-down simulation. I found some bugs!

  • Spectrum Outage in Syracuse, New York (40)Jason Loetterle (@JasonLoetterle) reported fromBaldwinsville, New York

    @Ask_Spectrum there appears to be an outage in Baldwinsville NY 13027. Please confirm and provide an ETA

  • Spectrum Outage in Syracuse, New York (41)NATURAL IMMUNITY (@forcedanarchy) reported fromSyracuse, New York

    @Ask_Spectrum over 40 minute hold times, off shore customer service that is poorly trained, prices that are outrageously high due to no competition in most communities. Unacceptable

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

  • Spectrum Outage in Syracuse, New York (42)trời ơi hogan (@helloitshogan) reported

    Is this an LA county-wide spectrum outage or something??? @Ask_Spectrum

  • Spectrum Outage in Syracuse, New York (43)Ethan Klein (@ekleinofficial) reported

    @PettyCrockerTho @Ask_Spectrum Everything is down like phone service is very slow. This can’t happen right now

  • Spectrum Outage in Syracuse, New York (44)alexd (@vstoneddd) reported

    @Ask_Spectrum No internet 91406 CA help? Why?

  • Spectrum Outage in Syracuse, New York (45)Mother Earth Vinegar (@SandiEnriquez) reported

    @Ask_Spectrum jump on the treadmill no @iFit internet down. Sucks right now.

  • Spectrum Outage in Syracuse, New York (46)Craig Rosen (@CraigRosen) reported

    .@Ask_Spectrum is there an outage in the West Valley? TV and internet are down in my house.

  • Spectrum Outage in Syracuse, New York (47)🎄Eric Mattina🎄 (@thefilmviews) reported

    @thehorrorchick @Ask_Spectrum Spectrum is the worst thing that I’m so pissed I have to pay for

  • Spectrum Outage in Syracuse, New York (48)Renée Dalo (she/her) (@Moxie_Bright) reported

    @GetSpectrum is there a known WiFi outage in North Hollywood tonight? We’ve been dark for about 10 minutes now.

  • Spectrum Outage in Syracuse, New York (49)isela (@mymomxtina) reported fromLos Angeles, California

    @GetSpectrum y’all always got some **** going wrong..get it together plssincerely,every student trying to learn remotely

  • Spectrum Outage in Syracuse, New York (50)hj laufeyson (@pdavidscn) reported

    @Ask_Spectrum fix my wifi immediately

  • Spectrum Outage in Syracuse, New York (51)stacey (@stacey80806429) reported

    @Ask_Spectrum this is ridiculous that I continue to have service interruptions when I pay so much monthly to have service. You guys should prorate my bill for all of the outages. #spectrumoutage

Spectrum Outage in Syracuse, New York (2024)

FAQs

How do I know if the Spectrum is down in my area? ›

How do I find Spectrum outage information? If your Spectrum Internet, cable TV or Home Phone service is not working, find out if a service outage has occurred in your area by visiting the Outage Information and Troubleshooting page.

Get More Info Here ›
Why is the internet not working for Spectrum? ›

Make sure your modem is set up properly and that there aren't any loose or damaged connections. Verify that you're using your Spectrum-issued modem. Move closer to your WiFi router. You'll get the best WiFi signal within roughly 125 feet from the router.

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Who is eligible for Spectrum refund? ›

Customer must not have subscribed to applicable service within the previous 90 days. Request for money-back must occur within 30 days from installation or change of service date; limit of one money-back request per eligible service within any single 90-day period.

Learn More ›
Does Spectrum give refunds for outages? ›

Refunds for Spectrum Internet outages

Spectrum doesn't offer automatic refunds to home internet customers, but you may be able to ask for a refund if you've had a lot of problems.

Know More ›
Why is my internet not working? ›

There could be a number of factors that affect your internet connection. First, and most likely, is problems with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.

Get More Info ›
How do I check my Spectrum signal? ›

How do I know if my Spectrum Internet is down? You can contact Spectrum directly at 1-833-267-6094 to see if Spectrum is experiencing an outage in your area. You can also check to see if your equipment is experiencing connection issues using your Spectrum username and password online, or using the My Spectrum App.

Continue Reading ›
Why is my WiFi connected but no internet? ›

How do I fix a Wi-Fi connection that says "connected, no internet"? Try and fix the Wi-Fi “connected, no internet” message by unplugging your router, waiting a minute, and plugging it back in. Another common solution is to disconnect from (or forget) your Wi-Fi network and then reconnect again.

Know More ›
What to do when Spectrum WiFi goes out? ›

Reboot Your Equipment

Allow at least 60 seconds before reconnecting it. If you're using a wireless adapter, such as a USB adapter for Ethernet or WiFi, unplug the adapter, and allow at least 10 seconds before plugging it back in.

Tell Me More ›
How do I reset my internet connection? ›

Restart modem
  1. Unplug the power and Ethernet cables from the modem. ...
  2. Wait 2-3 minutes for the modem to fully power off. ...
  3. Reconnect the power and Ethernet cables to the modem.
  4. Wait for the Internet light to turn solid, then check if the internet is working properly.

Discover More Details ›
How long does Spectrum let you go without paying? ›

If your account balance remains unpaid, your service will be suspended after 62 days. You won't be able to make or receive calls and text messages, or use data. If you have a Protection Plan for your device(s), it will be canceled and can't be reinstated.

Show Me More ›

Is there a fee to cancel Spectrum internet? ›

If you have been a customer for more than a month, you will have to pay the full amount for the month. There are no prorate bills and no cancellation fees. Want to downgrade or upgrade the plan instead? The service provider allows you to change your Spectrum plan as per your need without needing to end it.

See Details ›
What number is 833 267 6094? ›

Call Spectrum 24/7 at 833-267-6094 for help with your account, your services, paying your bill, and more.

Read On ›
How long does it take for Spectrum to turn back internet? ›

Services are typically restored within two hours. Payments made outside of business hours may take longer to process. Related Articles: How to Pay Your Bill.

Tell Me More ›
How do I know if Spectrum has an outage in my area? ›

If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, or visiting Outage Information and Troubleshooting.

See More ›
Can you be reimbursed for internet outages? ›

If your phone or internet service was out for 24 hours or more, you may be able to get a credit on your bill. Before you can get a credit for a service outage, you first need to report your service is not working.

View More ›
What to do if Spectrum WiFi goes down? ›

Reboot Your Equipment
  1. Unplug the power cord from the back of your modem. ...
  2. Unplug the power cord from the router. ...
  3. Wait 30 seconds, reinsert the battery (if applicable) and reconnect the modem power cord.
  4. Wait two minutes to allow the modem to connect.

Get More Info ›
Is there a Spectrum outage in Dallas? ›

User reports indicate no current problems at Spectrum.

Discover More ›
Is the Spectrum down in Cincinnati? ›

User reports indicate no current problems at Spectrum

Spectrum (formerly Charter Spectrum) offers cable television, internet and home phone service. Spectrum serves homes and businesses in 25 states. In 2016 Spectrum acquired Time Warner Cable.

Get More Info Here ›
How do I check my Spectrum internet settings? ›

To manage Advanced Settings:
  1. Select the Services tab at the bottom of the app.
  2. Under Your Spectrum Network, find and select Advanced WiFi Settings.
  3. From here, you can access the advanced settings for DNS, UPnP, Port Forwarding, IP reservation and factory router reset.

Tell Me More ›

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