Information about outage restoration following severe weather
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- View Service Area Updates >
We are posting this interactive map to provide outage information and restoration expectations for a majority of our customers. There may be some inaccuracies at the individual address level. We apologize for any confusion our efforts to provide this additional information may have caused. For address specific messaging, please enroll in Power Alert Service (PAS).
If the interactive map shows your address or area as being restored and you have not yet received power, rest assured that we are aware of locations without power and are working with urgency to restore all of our customers.
Outage Overview
CenterPoint Energy is working to have restorations substantially complete to customers who are available to receive service by end of day Wednesday. Hardest hit areas of our territory include: Bellaire, Cypress, Baytown, Greenspoint, Humble and Spring Branch. As more details are available, CenterPoint will provide localized restoration updates. Nearly 7,000 workers are deployed across all impacted areas of our service territory and estimated times for restoration are based on the extent of significant damage in those areas.
Customers without power are encouraged to have an emergency plan in place, especially those customers who depend on electricity for life-sustaining equipment.
​Customers affected:
Customers restored in the last 24 hours:
Active outages:
2,916
Outages restored in the last 24 hours:
3,042
*Outage count is updated every 15 minutes. Last updated: May 22, 2024 at 4:26 a.m.*
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Recent News​
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Your safety is our priority. See a downed power line? Stay at least 35 feetaway and call 713-207-2222.
Power outages: Safety is our highest priority, so we continuously monitor weather conditions and our distribution network to prevent equipment failures, and to ensure the safe and reliable delivery of electricity and natural gas.
Scam alert
Learn how to spot utility scams​​ and what to do if you believe that you have been contacted by a criminal impersonating a CenterPoint Energy representative. Learn more ​​​​​​​​
Your Safety is Important
View the below tips to stay safe during a storm.
View Electric
Safety Tips
Downed Power Lines: Stay Away!
Always assume downed lines/wires are live and potentially dangerous if contacted.
View more safety tips
View Natural Gas
Safety Tips
Know What's Below,
Call 811 Before You Dig.
Dig smart, whether you are planning to do it yourself or hire a professional!
View more safety tips
View Flood
Safety Tips
Avoid Standing Water.
It may carry an electrical current from downed power lines.
View more safety tips
What is Power Alert Service?
Power Alert Service let's you receive alerts - voice, text, email– for each electric account you manage. It’s easy to sign up or manage your existing PAS account with My Account online access.
Sign up today!
Power Restoration
Understand factors affecting reliability
- Systematic Power Restoration
- Strength of the electrical grid
- Intelligent-grid monitoring (identifying potential outages)
- Weather (storms and lightning)
- Trees/vegetation (affecting overhead lines)
- Damage from people/vehicles/animals
- Accuracy of peak-usage predictions
- Rerouting electricity when problems arise
CenterPoint Energy’s control over each factor may vary greatly. For example, we have more control over how we build/strengthen our grid than the number of outages caused by severe storms and lightning. Learn more about power reliability and how electricty gets delivered to you.
